Customer Service

Prompt, Secure, Reliable Delivery

As soon as we register your order and confirm your payment details, we call one of the world’s leading courier companies to get your package on the move, direct to your door, anywhere in the world.

We deliver within 3 to 7 days, depending on your location. Australian Orders are shipped from our Sydney Warehouse while US orders are shipped from our Ohio warehouse.

International Shipping

International shipments may be subject to local duties, taxes and/or brokerage fees, which are not included.

In some countries we are able to deliver locally. This online commerce system is operated from Australia. In some instances, shipping to destinations outside of Australia may become expensive due to the extreme distance. However, Better Lifestyle Products will most likely have a distributor or outlet closer to your location able to provide more cost effective delivery. Simply contact us stating your requirements, and we will quickly find the best solution for you.

Ordering by Phone

If you would like to place your order by telephone just fill out our contact us form with what you would like to order in the comments section. We will then have a sales representative contact you by phone to process your order.

Major Credit Cards Accepted:

VISA, Mastercard, Discover, American Express and Paypal payments.

Return Policy

All Lifestyle Products carry a 30 day money-back guarantee. Goods returned "MUST" be received by our warehouse within 30 days from receipt of delivery. Goods must be in undamaged original packaging and in as new condition. You will be refunded or credited less shipping charges and re-stocking fee of 25% of purchase price.

Damaged goods must be reported to info@betterlifestyleproducts.com.au within 7 days from receipt of delivery. Management reserves the right to charge for damaged returns and or missing parts in addition to restocking fee.

Before returning goods you MUST obtain a return authorization number by filling out the return authorization request form and click the submit button. Once you have received your authorization number please print out and attach a copy of the completed return form to the out side of the original packaging so that it is clearly visible.

No refunds or credits will be made for goods returned outside the 30 day limit.

Returned goods MUST be shipped to our warehouse at:

64 Beresford Ave Greenacre,
NSW 2190
Australia

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User Guides

Handy Installation Tips for Ironing centres

When installing the wall bracket to obtain the desired ironing height, deduct 1 5/8" (4cm) from the desired height to give you the correct measurement to mark on the wall.
There are two hinging systems on our ironing centres, the first being the main wall hinges and second being the hinges joining the two sections of ironing board. These are set fairly firm at the factory. If you find the hinges are too firm just loosen the two nuts on the main wall hinges and the four nuts on the hinges joining the two section of ironing board. Once you have installed your ironing centre just re-tighten.

Frequently Asked Questions

Q: How quickly do you deliver?
A: Usually within 3 working days in North America and 3 - 7 days for the rest of the world.

Q: Where are your products shipped from?
A: All AU orders are shipped from our Sydney warehouse. Rest of world orders are shipped from the closest warehouse ensuring fast and safe delivery.

Q: Do you have a guarantee?
A: Yes, all Better Lifestyle Products come with a 30 day money back guarantee and a full 3 year warranty.

Q: What color is the plastic ABS cover?
A: The color of the plastic ABS cover is soft cream.

Q: What is the approximate size of the ABS cover?
A: Height 63cm or 24¾” x Width 59cm or 23¼” x Depth 11cm or 4 3/8”

Q: Can I fit the LifeStyle Ironing centre onto most interior walls?
A: Providing you have a solid area of wall. For details and installation instructions click on the HELP button.

Q: Approximately how much vertical wall space do I need to allow for the ironing board to rotate 180 degrees?
A: 67" or 1.7m of wall space if rotating board in open position or 31" or 79cm if rotating board in closed position .

Q: Can the LifeStyle Ironing centre be installed in a corner section of wall?
A: Providing you have a solid area of wall (for details and installation instructions click on the HELP button).

Q: At what height should I install the Ironing centre?
A: If you would like to retain your current ironing board height, simply measure its height; deduct 40mm (1" 5/8). to retain the approximate height of your old ironing board. For details and installation instructions please view PDF's on this page above.

Q: Can I install the LifeStyle Ironing centre in my hallway?
A: The LifeStyle Ironing centre is designed to open parallel to a wall, allowing installation in areas such as hallways.

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